Shipping Policy

At Luna Hair, we strive to provide reliable and efficient shipping worldwide.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

During periods of high demand, processing may take slightly longer.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

• Europe: 5–12 business days

• International: 7–15 business days

Delivery times may vary depending on customs, carrier delays, weather conditions, or holidays.

Tracking Information

Once your order ships, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for entering the correct shipping address. If an incorrect address is provided, please contact us immediately.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact our support team and we will assist you.

Customs & Duties

International orders may be subject to customs fees or import taxes depending on your country. These charges are the responsibility of the customer.