FAQ

How long does shipping take?

Orders are usually processed within 1–2 business days. Shipping times typically take 5–8 business days.

Do you offer worldwide shipping?

Yes, we ship internationally to most countries worldwide.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number by email.

How does the shampoo work?

Our shampoo is designed to gradually reduce the appearance of gray hair on the scalp, beard, and mustache with regular use.

Is it safe to use?

Yes, we recommend performing a patch test before first use.

How long does one bottle last?

One bottle lasts approximately 4–6 months or more, depending on hair length and frequency of application.

What if I receive a damaged item?

Please contact us within 7 days with photos and we will arrange a replacement or refund.

Does it leave stains on skin or fabric?

Luna Hair leaves no stains on skin. We recommend avoiding white fabrics during the dyeing process.